Bianca Killins
AI & ServiceNow Product Owner
Professional Status
Employed
Available
About Me
Hi, I’m Bianca, a Product Owner with a passion for AI, ServiceNow, and training. I've spent over 8 years driving digital transformation through technical writing and workflow automation. Certified in CSA, CSM, CSPO, I work with teams to create solutions that make a real difference.
Skills
ServiceNow Implementation & Automation
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Process Optimization
Advanced
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Workflow Automation
Advanced
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Digital Transformation Leadership
Advanced
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AI Content Automation
Good
-
AI Workflow Automation
Good
Project & Product Management
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Agile Methodologies
Expert
-
Project Planning & Scheduling
Expert
-
Product Roadmap Development
Expert
-
Product Lifecycle Management
Expert
Technical Writing & Instructional Design
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SDLC Documentation
Advanced
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Technical Documentation
Expert
-
Instructional Design
Expert
-
E-Learning Platform (LMS)
Expert